What Do The Customers Think?


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  • Seonad (Monday, March 09 20 02:54 pm GMT)

    I got lovely personalised messages from Joanna every visit, which really put me at ease. Tish is a shy cat so it was so lovely to hear that she had warmed to Joanna and I was free of worry to enjoy my time away. Thank you so much. Have been a customer for nearly a year now and think it's a brilliant service. Thank you again.

  • Sue (Sunday, March 01 20 05:09 pm GMT)

    At last a proper home from home kitty care service for our furry friends. Joanna is really wonderful and goes above and beyond with her care and attention. Claire is such a dedicated owner and is very personable and helpful. Thank you so much! Bean may not show it but she really appreciates you! Having rescued Bean at six weeks, she’s now an elderly lady and only the best will do :)

  • Lauren (Tuesday, January 07 20 04:09 pm GMT)

    Claire is fabulous! She took incredible care of our two boys while we were away over Christmas, going above and beyond. She really knows a lot about cats and was able to care for Loki when he got ill suddenly, and has helped us even after we returned. She is truly a gem!

  • Kate (Sunday, September 15 19 01:16 pm BST)

    Claire and her team recently looked after my 2 cats for what was supposed to be a short trip away to visit my Mum. Due to a family emergency which occurred while I was away, the time they ended up caring for my cats almost doubled, and Claire was happy to deal with the situation as it changed, with no issue.

    It was a difficult and stressful time as it was, but Holiday Kitty Cat Care really took the pressure off in terms of knowing that my girls were being well cared for at home, and that was one thing I didn't have to worry about - especially with the emails and photos I was being sent.
    I came home to 2 very happy cats, and I'm so thankful for the brilliant service!

  • Thea (Sunday, August 25 19 08:06 pm BST)

    Holiday Kitty Cat Care provides an amazing service. Their help has been invaluable, even in the distressing time when our cat was unwell. Their commitment to cats' welfare and wellbeing is visible everytime they come and sit our cat, and this results in him bein less stressed by our absence and us being confident that whatever happens he will be well looked after.

  • Rosario Aguilar (Friday, August 23 19 03:50 pm BST)

    Claire and her team are amazing. I have to travel often because of work and I can relax knowing that Frida and Hobbes are in good hands. I receive a picture every day, giving me a peace of mind. Every time I come back home I find two happy cats!

  • Lisa (Monday, August 19 19 09:26 pm BST)

    Claire and her team provided a wonderful service looking after our house cat, Smudge.
    The daily updates and photos provided peace of mind. Knowing that Smudge was happy during the visits, the photos proved it as she looked so relaxed, meant we could enjoy our holiday without the guilt.
    On our return we were greeted by a very happy chilled cat and a lovely note.
    We will definitely be using this service again.
    Thank you again Claire and team xx

  • Sarah Hall (Thursday, August 01 19 09:21 am BST)

    Absolutely brilliant service. The daily e mails really put my mind at rest knowing my cat was ok and in excellent hands. Would recommend this service to anyone. Takes the stress out of putting the cat into a shelter/accommodation. Happy cat and a very happy owner.

  • Lisa Duncan (Sunday, July 28 19 11:06 am BST)

    I highly recommend Holiday Kitty Cat Care. Returned home last week to two happy cats. One of our babies has terminal cancer and we were able to enjoy our holiday with a little less worry thanks to Jan going in daily and giving medication. Also Claire went over and above to provide cover at short notice and ensured Diesel and Jeff were happy and cared for. We even received photographs which helped us even more to relax whilst away. Will def be using again everytime we go away. Thanks Claire and Jan from Lisa, Gary, Diesel and Jeff x

  • Laura Elliott (Thursday, July 18 19 10:12 am BST)

    It's hard going away and leaving our cat Zola at home, but knowing that Claire is there to look after her and keep us updated is wonderful. Claire is professional, friendly and helpful and we love getting photo updates! Claire really offers us peace of mind and the knowledge that Zola is well cared for and happy whilst we are away. Thank you for a great service x

  • Giles White (Monday, July 15 19 04:27 pm BST)

    Have nothing but good things to say. I always worry when i leave Nancy and Leo for periods of time, mainly due to previous bad experiences with cat feeders. However, i fear no more. Frequent updates, with photos and comments ease the worry and when i come back, they seem very happy and content. 5 star plus service. The kitty care staff (Claire and Tony) that i have dealt with, clearly understand pets and their owners, which again shows that you are dealing with the right company. I will be using be using them for as long as possible, no other company comes close!!! Outstanding and thank you guys!!

  • Laura (Tuesday, July 09 19 11:53 am BST)

    We’ve used Holiday Kitty Cat Care a few times this year including for almost 2 weeks in March and from the moment Claire met our two little monsters Ichi and Sasha I knew they’d be alright, Ichi is normally scared of new people but was perfectly happy around Claire. The regular updates and photos are great and I don’t worry about them as I know I’ll come back to happy relaxed cats. I’m so pleased to have found them!

  • Ann Mccallum (Saturday, June 08 19 02:40 pm BST)

    Claire provides 5 star care for my beautiful babies Elliott, Silke and Lionel. Elliott has a heart condition and needs to be medicated 3 times a day I go away on trips knowing he is in the safest hands possible. This is so much better for them being in their own home rather than a Cattery, Claire always sends photo's of my rascals which light me up every time, I am so delighted I have found Holiday Kitty Cat Care they do an amazing job. Love and thanks for a great service Claire and Team x

  • Emma (Monday, May 06 19 09:17 am BST)

    Brilliant service from the team again - home to find two happy cats and received some lovely photos and updates whilst we were away. Love this - means such a lot to know that the cats are happy being looked after in their own home whilst we aren’t there! Thanks so much! X

  • Cara (Monday, April 29 19 01:39 pm BST)

    Claire is amazing 😻🥇. She looked after our cats so well 😸😸. Claire went over and above to ensure they were catered for and already arranging my next trip away and will book Claire everytime. Very professional and caring. Thanks for taking such good care of my cats. They are looking forward to seeing you again soon 🐱🐱

  • andrew ingram (Thursday, April 18 19 02:30 pm BST)

    We have been using Holiday Kitty Cat Care for a while now and would not trust our lovely two pets with anyone else. One of our two little ones has many medical conditions, which need careful monitoring and medication. If it was not for the care and trust we have in Holiday Kitty Care Cat sitting we would be unable to leave them for even the shortest of duration. We even get lovely photographs! Highly recommended!

  • Hannah (Tuesday, April 02 19 10:00 am BST)

    We recently went on holiday and used the service for the first time and both ourselves and the cats couldn’t have been happier! We love our indoor kitties and have had difficulty in moving them out to relatives and asking relatives to stay was no longer possible. Both cats tend to be quite nervous at times and hide when strangers come but when Claire turned up for the initial meet and key handover they were circling her legs like they’d known her all their life. We knew they’d be fine and we were given text and email updates with their photos and stories of what they’d been up to now and again. We were able to relax and enjoy our holiday knowing they were safe and happy at home. We will definitely use the service again.

  • Sue Craggs (Tuesday, March 19 19 10:26 pm GMT)

    I used Holiday Kitty Cat Care for the first time this year to care for Edith and Tutu while I was on holiday . Claire is totally committed dedicated and passionate to providing an excellent service and I cannot praise her highly enough. It was a pleasure to meet Claire and she made me feel very confident that the girls would be well cared for and loved while I was away. The regular updates and photos were nice to receive. I came home to 2 very happy and content cats . I will definitely be using Holiday Kitty Cat Care again and have no hesitation in recommending. Thank you so much Claire you’re a star.

  • Sarah Hirst (Monday, March 18 19 06:17 pm GMT)

    I love knowing that I’m leaving my cat in good hands and although I know it’s not always possible it’s lovely being able to get a photo whether this is on fb or to my phone. It’s that little bit of extra reassurance. I’ve used this service for a few years this summer and will continue to do so so thank you for taking such good care of Benny!

  • meryl manasMATY5T (Tuesday, January 29 19 08:50 pm GMT)

    Holiday Kitty Cat Care is outstanding.🏆🥇
    Clair is totally committed to giving professional, individual and adoring care to her furry charges. You will never worry again, once you have all experienced the level of care and communication Clair gives. She truly is a real Mary Poppins, nothing is too much trouble for her charges well being. We have two medically needy darlings, who need insulin and subcutaneous fluids twice daily. It was absolutely wonderful knowing that no matter what, Clair would be there and taking care of them with love and perfection. Clair is also very astute and picks up on any changes the purrkins may display, discussing the plan of action with you immediately. We were away for almost 3 weeks and instead of comming home to stressed unhappy and probably ill kitties, (had they been else where) we were met by beautiful, bright eyed and bushy tailed, very happy babies! Everything was perfect and beautifully clean and sorted. I can not recommend Clair and her team highly enough.
    Thank you so much, you are🌟😻🌟

  • Gema Martin-Ordas (Friday, January 11 19 10:59 am GMT)

    I went away for a week during xmas and Claire and Courtney took great care of my two cats. I got updates and pictures of the cats every two days--plus the messages that Claire sent me. Plus, my cats got a little xmas present. They are a really good team and I will definitely be using them again.

  • Rebecca (Tuesday, January 01 19 07:52 pm GMT)

    We got recommended here by our vet, so glad we did. We needed help over the Xmas time with our house rabbits and we only had 5days notice. However Claire was so lovely over the phone and in person. She covered 4 days for our two bun buns and we came home to very happy bunnys! Couldn’t rate this any higher. We even received updates too which put my mind at ease :) I would say a great price for excellent care of our fur babies. Will 100% be using them again whenever we need a bunny sitter haha

  • Kitty (Tuesday, January 01 19 07:42 pm GMT)

    We came back to a very happy cat after a week away whilst he was looked after by Claire and her team. We have used a few different cat sitters and Claire is very professional and it was reassuring to meet her in person. The regular updates whilst we were away were great. We have already booked in the next trip away!

  • David (Saturday, December 29 18 10:26 am GMT)

    Tony and Jan looked after my two young cats for a week over Christmas. We had regular updates, including some lovely pictures, and came home to happy cats and a bag of kitty Christmas presents. I have been using Holiday Kitty for about a year now, and it will continue to be my first choice of cat care.

  • Michaela Gill (Wednesday, December 19 18 09:18 am GMT)

    I cannot praise Claire & her team enough. They are the best cat-sitting service I have used by a million miles. The team will go over & above to help with any problems & always provide a professional but very friendly service. I wouldn’t use anyone else

  • Kate Townend (Monday, December 10 18 04:12 pm GMT)

    Left our 18 year old Cat for four nights with Claire and her fabulous team looking after him.
    We’ve come home to a contented little old lad who looks great.
    Claire kept in touch with us every day and nothing was too much trouble.
    We will definitely be asking her again ! Fantastic

  • Denise Mahoney (Monday, October 08 18 11:27 am BST)

    Great service Claire - Frankie is so well looked after when we're away. She doesn't really know we've gone as she is so well looked after. Happy little kitty loves Holiday Kitty Cat Care xxx

  • Bill (Monday, October 01 18 05:22 pm BST)

    Our cat is 18 and grumpy but since Claire and her team have looked after him when we have been on holiday he has obviously been very happy and content when we have been away and we could not be happier with the care he has been given Thank You Claire

  • Susan Richardson (Wednesday, September 19 18 11:02 pm BST)

    We have 3 cats 2 Oldies Benji and Belle, and the young rebel Albat 3years old. Benji who is 18 years is a rescue cat, my best friend for 16 years. he has cancer and thyroid issue which he needs daily medication.
    Claire provided a truly excellent service looking after my fur babies while I took a break. I came home to content relaxed and happy cats. Truly well looked after. Thank you so very much I wouldn’t hesitate to recommend Holiday kitty cat care and will definitely look to them for help again.

  • Mark Taylor (Thursday, September 06 18 09:29 pm BST)

    Claire was perfect for our needs, Both cats were well look after, we had constant updates and photos whilst we were away. We were only in England so was happy to receive the updates. Skye and Beau' s needs were all catered for and when we returned they seemed very content and happy. Obviously they missed us but they were not stressed in any way. Thanks Claire.

  • Sarah (Sunday, September 02 18 06:18 pm BST)

    Thank you Claire for looking after Minnie so well while I was away! Despite very stormy weather on the first night, you put my mind at ease with regular updates and I came back to a relaxed and happy cat. I wouldn't hesitate to recommend Holiday Kitty Cat Care to others and will certainly be using your services again x

  • Sally (Wednesday, August 29 18 04:15 pm BST)

    First time using a cat sitting service & we arrived home to 2 very relaxed cats!! They've obviously loved being looked after in their own home by a Claire & her team. Loved the regular updates and photos! It was also really nice to know that someone had been in & out of the house so it felt more welcoming than previous years. We'll definitely be using Holiday Kitty Care again.

  • Angela Lawrence (Sunday, August 19 18 10:47 pm BST)

    I cant thank and recommend this service enough they have been amazing at looking after my gorgeous cat Chelsea. Claire and Jan did a wonderful job and Chelsea had a ball.

  • Adele (Sunday, August 19 18 05:18 pm BST)

    Used for the first time recently and would definitely use again. Claire sent a text and pics which was a really nice touch and very reassuring . Thankyou Claire x

  • Lindsay R Harper (Sunday, August 19 18 08:31 am BST)

    Thank you to Claire for caring for my young cat, this was the first time we used her service and also the first time we left the cat on her own. I wasn't sure how it would work out, but pussy was totally fine. I was very impressed that Claire was happy to adapt to giving medicine also, which was not expected but also manage the downsides of having a fluffy cat with gut problems! Such a relief to know that nothing was a bother. Thank you Claire, we'll be using you again.

  • Michaela Gill (Friday, August 10 18 09:14 pm BST)

    We have just moved into the area & were very worried about finding someone who would care for our beautiful boy, Alfie. Several people recommended Claire & I have to say that from the moment I met her, I knew she was exactly the right person we were looking for. Claire clearly loves cats & is very warm & friendly but totally professional. We have found her to be both efficient & responsive, as well as sensitive to our needs. We were anxious about leaving Alfie but Claire sent messages & a video to reassure us while we were away. The online booking system is also really easy to use. We definitely won't be using anyone else but the lovely Claire.

  • Helen (Monday, August 06 18 11:38 am BST)

    Claire was brilliant at looking after our precious cat. She cane to meet her before our holiday and instantly they took to each other so I felt very confident leaving our home and cat on her safe hands. While we were away Claire sent us pictures, and messages and was free to chat about anything. All round the service was brilliant and I wouldn’t hesitate to recommend or use kitty care again. Thanks Claire xxx

  • Nikki Gallagher (Saturday, August 04 18 01:49 pm BST)

    Used Holiday Kitty's services for the first time this summer with our new kitten. Couldn't fault the service from start to finish. In our initial meeting Claire answered all our questions and gave great suggestions which would make the kittens experience of being left alone for the first time a pleasant one. Whilst away we got regular updates and photos and Maggie was taken to the vets for a preplanned booster appointment. Claire even called in an extra time to ensure Maggie was ok. We arrived home and Maggie looks in better condition than when we left. 5* service. Can't thank them enough. Highly recommend.

  • Alan John Lumsden (Monday, July 23 18 11:23 am BST)

    Brilliant. It doesn't matter whether I'm away for a day or weeks. I always return to find two laid back cats. Well Cared for and fed in my absence.
    Excellent service from Kitty Cat Care.

  • Carole McCourt (Monday, July 09 18 07:32 pm BST)

    I used this service for the 1st time this weekend. What a pleasure to be able to go away knowing my pets were cared for by a professional knowledgeable person. I came home to 4 happy fur babies who clearly have been spoiled rotten. I would recommend Claire to anyone as peace of mind is priceless! Thank you I will certainly be using you again the next time I go away

  • Gillian Dodsworth (Sunday, June 10 18 03:39 pm BST)

    Excellent service from start to finish. Our cat was well looked after, even him pulling his usual 24 walkabout stints didnt put Claire off. Thank you, would definitely use again and will certainly recommend x

  • Kate (Saturday, May 05 18 09:02 pm BST)

    Claire looked after my 2 kitties for nearly 2 weeks- which I would consider a pretty long time for me to be away from them. I was really nervous about leaving them as I've never left them without a friend cat-sitting before and they're not always the best with new people.
    When I arrived home the cats were happy and well looked after, and Claire had put my mind at rest while I was away by sending me messages and photos despite my phone being a disaster (thanks for the persistence Claire!!)
    I will definitely be using Holiday Kitty Cat Care again in the future!!

  • Emma (Wednesday, May 02 18 09:46 am BST)

    This was the first time I used Holiday Kitty Cat Care and we are so happy with the service that Claire provided. Our home was left lovely and clean and our cat was looked after very well. I would use Claire’s services again and definitely recommend her!

  • Angela McGrane (Wednesday, May 02 18 07:11 am BST)

    We have two very nervous cats who typically will hide from anyone they don’t know and anything at all which is unfamiliar, so leaving them for holidays is very difficult. Claire absolutely ‘gets’ them and it really puts our mind at rest knowing they have the best possible care while we’re away. I wouldn’t trust anyone else to look after them now.

  • Linda Wimmer (Tuesday, May 01 18 10:13 pm BST)

    We had to go abroad twice since January for several weeks at a time and were worried our 9 year old cat Gaia would not take it well, especially as we had just moved house but Claire did an amazing job not only at keeping Gaia well fed but also happy. We received regular updates with pictures and even a video which was reassuring. We went abroad for a medical emergency in my family but Claire was ok with the very short notice and kept us informed about Gaia's activities and well being during our absence. Claire obviously loves cats and knows her job well, we won't hesitate to use Holiday Kitty Cat Care again in the future.

  • Joselyn Rickwood (Tuesday, May 01 18 08:40 pm BST)

    Thank you Claire for the fantastic job of looking after Alfie, he looked fantastic when we got home and it’s not that easy to get his tablets down him, I can’t thank you enough your so caring and felt totally confident to go on holiday, love Joselyn and Alfie xxx

  • Jan (Tuesday, May 01 18 07:57 pm BST)

    Once again Claire did a wonderful job looking after Rigsby and Miss Jones and old lady Dorny while we disappeared to the sun for a week. Miss Jones can be a little minx refusing to take her meds if she's not in the mood, but Claire managed perfectly with madams strops. I never worry while we're away now we have Claire in our lives!

  • David Greenwood (Sunday, April 15 18 08:05 pm BST)

    I have used Holiday Kitty twice over the Easter holidays, and on both occasions I returned to two very happy cats. I got frequent updates, and a lot of fantastic photos courtesy of Tony. I will definitely continue to use Holiday Kitty for all my cat sitting needs!

  • Donna Muffitt (Monday, April 09 18 05:58 pm BST)

    I used Claire for the second time last week. This time it was for a whole week, which being a crazy overprotective cat mum worried me enormously to leave them alone that long. But I needn't have been nervous Tony and Claire provided an excellent service looking after Louis and Bella , whom don't usually take to new people. I can't thank Tony enough for the fabulous pictures he sent. It was lovely to see pictures of them enjoying their favourite game of splash time in the bath tub-thanks Tony. Louis and Bella were perfectly happy and relaxed when we returned, and the litter area etc was tidy. I would use Claire's services again, and would recommend her 100%.

  • Allie Young (Sunday, April 08 18 04:12 pm BST)

    Claire and the team were great as we left our cat on her own for the first time last week. We had good communication and even a couple of photos of our cat which set our minds at rest. We returned home to a very content cat who had been really well looked after! We would recommend this service very highly and would definitely use again in the future.

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