Our Reviews 


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  • Emma (Sunday, May 15 22 07:18 pm BST)

    Back to find two happy cats after a weekend away. Always have Claire and the team come in and feed them whilst we are away and so happy we do !!! it’s so stress free and love having the photos of them and updates whilst we are away! Thankyou as always!!!!

  • David (Saturday, May 07 22 10:09 am BST)

    Looked after Tino while we were away loved getting the updates with photos knowing he was getting well looked after. He can be very nervous but came out of his shell. Great service and would highly recommend booking again for our next trip away

  • Kate Pearce (Wednesday, April 20 22 08:40 am BST)

    Claire looks after our cat Lola for us whilst we’re away and always does an amazing job! Lola is always very happy and looking great when we return. The regular picture updates are also a lovely touch! We’re very grateful to have found such an experienced, trustworthy and caring cat sitter.

  • Tom (Wednesday, April 20 22 07:17 am BST)

    What a fantastic service! Claire and the team looked after Jax for the week while we went abroad - they were great at communicating with us (especially when he was being fussy!) and the daily photo updates were fantastic. We'll definitely be using this service again. Much better than a cattery!

  • Lisa Kelly (Wednesday, March 30 22 09:32 am BST)

    I can't thank Joanna and Holiday Kitty Cat Care enough for looking after Sofia, and wouldn't trust anyone else to do such a professional job with love and care. The service reports are informative and put your mind at ease, but are also very witty and charming making them a pleasure to read. Thanks to Holiday Kitty Cat Care I can now relax on holiday and not worry about my furry friend - with an anxious owner and a shy and timid cat this is no mean feat!

  • Thom (Sunday, March 13 22 05:50 pm GMT)

    A fantastic service that we used for the first time over Christmas - photo and feedback every visit is so reassuring. As soon as we got home, we booked out dates for our summer holiday!

  • Paola (Sunday, March 06 22 04:09 pm GMT)

    Claire looked after Dante for two wks while I was out of the country. Communication with her was great - I would get pics or updated via email/WhatsApp about Dante. On top of that, Claire also made some extra visits to Dante and played with him. I’m definitely going to use this service again. It’s a relief knowing that someone like Claire is looking after your cat/cats while you are away and I don’t have to use a cattery.
    Thank YOU Claire.❤️🤗

  • Kurt Reilly (Saturday, January 29 22 02:32 pm GMT)

    Claire has been amazing. We started booking in when restrictions were easing. Initially we had been going away for long weekends. But earlier this month we went away for just over 2 weeks.

    Communication is always fantastic whether over email or WhatsApp. When we return both cats are always really relaxed and happy.

    I could not recommend this service enough, nothing is ever a problem. It is so much better then the stress of using a cattery and we will always use Holiday Kitty Cat Care!

  • Amy (Monday, January 03 22 06:53 pm GMT)

    We had the lovely Margaret look after our cats for a few days over the holidays and we couldn’t have been happier! The photos and feedback each day was so reassuring. Our cats were happy on our return. Our first but definitely not the last time we’ll use this service. Thank you!

  • Claire (Friday, December 31 21 05:08 pm GMT)

    Claire and the team did a fantastic job looking after our two cats Popcorn and Figgy while we were away over Christmas. We got pictures daily and lovely messages and will definitely be using Holiday Kitty Cat Care again 😻😻😻

  • Alex (Friday, December 31 21 01:46 pm GMT)

    Brilliant service from Claire and the team. You can really tell they love everything cat. It’s reassuring knowing our cats are being looked after by someone who cares a great deal!

  • Kay hopkirk (Friday, December 31 21 08:32 am GMT)

    Reliable lovely people
    I hate leaving my cat ever and putting him
    In a cattery would really stress him out by using Claire and her lovely colleagues I know my cat is safe at home and being looked after
    I especially like the daily feedback and photos

  • Harriet (Thursday, December 30 21 09:24 pm GMT)

    What a great service. The email updates were reassuring and it was such a relief finding an alternative to the cattery so we could go away this Christmas. No travelling stress for the cat, and peace of mind for us! Really happy.

  • David Greenwood (Wednesday, December 29 21 09:49 pm GMT)

    We are long time customers and have recommended Holiday Kitty to our friends and neighbours. Over Christmas, our cats were looked after by Rosemary, who was a new sitter for us, and we were incredibly impressed. She gave us very detailed updates and went beyond the call of duty when there was a security concern at our house. It was also clear on our return that the cats had been very well looked after.

  • Marsha & Bill O’Grady (Tuesday, October 19 21 10:18 am BST)

    Jack is 22! Clare does an amazing job looking after him when we have shirt breaks away. The photos always provide that extra reassurance. Best Kittycat care there is. Thank you

  • Kathryn (Sunday, October 10 21 07:47 pm BST)

    Claire came highly recommended and has been absolutely brilliant. My elderly cat needs a special diet and medication twice daily and this has been no problem to Claire who fitted us in around other clients to get the timings right. She is very knowledgeable and clearly loves cats.
    I no longer worry about leaving kitty when I go on holiday as I know that she is in safe hands and Claires daily updates and photos are very reassuring.

  • Jason Ellis (Saturday, October 09 21 11:34 am BST)

    I have been with Holiday Kitty Care for years and all I can say is that there is no-one else I would ever ask to look after Mr Benjamin x

  • Simon Dow (Saturday, October 09 21 10:03 am BST)

    Fantastic service, first and only service we have used since we moved to Newcastle in 2017. Very friendly, will always go out their way to help you if your circumstances change last minute, been telling anyone we know to use them if they need any recommendations.

  • Beth (Saturday, October 09 21 08:40 am BST)

    Thank you to Claire and the team! We have used them to look after our two cats when we are away on multiple occasions now as we know our furry babies are in great hands. The booking system is easy to use, communication is prompt and clear, and we love the pictures sent to us on each visit!

    We would highly recommend Holiday Kitty Cat Care to anyone!

  • Eleanor (Friday, October 08 21 07:28 pm BST)

    Claire and the team have looked after my cat for a few years and are fantastic! They are always friendly and reliable, even when giving my picky cat his medication. They have also been really flexible and helped me out last minute when needed. I couldn't recommend them more!

  • Ciara (Friday, October 08 21 01:34 pm BST)

    Amazing service from Claire and her team who have looked after both our cats on and off for 4 years. Always really flexible when plans change, and even when we once went away having forgotten to book a visit!

  • Denise Mahoney (Sunday, February 07 21 12:46 pm GMT)

    Claire and her team have looked after our cat for several years and long will it continue. They go above and beyond with the service, very professional and we know our kitty is in safe hands.

  • Debbie wilkinson (Sunday, February 07 21 08:40 am GMT)

    I had just started to use Holiday Kitty Care before lockdown but have booked again for some hopefull future trips!
    My cats were looked after exactly as I care for them and the little messages and photos were really reassuring that my cats were okay.

  • Seonad (Monday, March 09 20 02:54 pm GMT)

    I got lovely personalised messages from Joanna every visit, which really put me at ease. Tish is a shy cat so it was so lovely to hear that she had warmed to Joanna and I was free of worry to enjoy my time away. Thank you so much. Have been a customer for nearly a year now and think it's a brilliant service. Thank you again.

  • Sue (Sunday, March 01 20 05:09 pm GMT)

    At last a proper home from home kitty care service for our furry friends. Joanna is really wonderful and goes above and beyond with her care and attention. Claire is such a dedicated owner and is very personable and helpful. Thank you so much! Bean may not show it but she really appreciates you! Having rescued Bean at six weeks, she’s now an elderly lady and only the best will do :)

  • Lauren (Tuesday, January 07 20 04:09 pm GMT)

    Claire is fabulous! She took incredible care of our two boys while we were away over Christmas, going above and beyond. She really knows a lot about cats and was able to care for Loki when he got ill suddenly, and has helped us even after we returned. She is truly a gem!

  • Kate (Sunday, September 15 19 01:16 pm BST)

    Claire and her team recently looked after my 2 cats for what was supposed to be a short trip away to visit my Mum. Due to a family emergency which occurred while I was away, the time they ended up caring for my cats almost doubled, and Claire was happy to deal with the situation as it changed, with no issue.

    It was a difficult and stressful time as it was, but Holiday Kitty Cat Care really took the pressure off in terms of knowing that my girls were being well cared for at home, and that was one thing I didn't have to worry about - especially with the emails and photos I was being sent.
    I came home to 2 very happy cats, and I'm so thankful for the brilliant service!

  • Thea (Sunday, August 25 19 08:06 pm BST)

    Holiday Kitty Cat Care provides an amazing service. Their help has been invaluable, even in the distressing time when our cat was unwell. Their commitment to cats' welfare and wellbeing is visible everytime they come and sit our cat, and this results in him bein less stressed by our absence and us being confident that whatever happens he will be well looked after.

  • Rosario Aguilar (Friday, August 23 19 03:50 pm BST)

    Claire and her team are amazing. I have to travel often because of work and I can relax knowing that Frida and Hobbes are in good hands. I receive a picture every day, giving me a peace of mind. Every time I come back home I find two happy cats!

  • Lisa (Monday, August 19 19 09:26 pm BST)

    Claire and her team provided a wonderful service looking after our house cat, Smudge.
    The daily updates and photos provided peace of mind. Knowing that Smudge was happy during the visits, the photos proved it as she looked so relaxed, meant we could enjoy our holiday without the guilt.
    On our return we were greeted by a very happy chilled cat and a lovely note.
    We will definitely be using this service again.
    Thank you again Claire and team xx

  • Sarah Hall (Thursday, August 01 19 09:21 am BST)

    Absolutely brilliant service. The daily e mails really put my mind at rest knowing my cat was ok and in excellent hands. Would recommend this service to anyone. Takes the stress out of putting the cat into a shelter/accommodation. Happy cat and a very happy owner.

  • Lisa Duncan (Sunday, July 28 19 11:06 am BST)

    I highly recommend Holiday Kitty Cat Care. Returned home last week to two happy cats. One of our babies has terminal cancer and we were able to enjoy our holiday with a little less worry thanks to Jan going in daily and giving medication. Also Claire went over and above to provide cover at short notice and ensured Diesel and Jeff were happy and cared for. We even received photographs which helped us even more to relax whilst away. Will def be using again everytime we go away. Thanks Claire and Jan from Lisa, Gary, Diesel and Jeff x

  • Laura Elliott (Thursday, July 18 19 10:12 am BST)

    It's hard going away and leaving our cat Zola at home, but knowing that Claire is there to look after her and keep us updated is wonderful. Claire is professional, friendly and helpful and we love getting photo updates! Claire really offers us peace of mind and the knowledge that Zola is well cared for and happy whilst we are away. Thank you for a great service x

  • Giles White (Monday, July 15 19 04:27 pm BST)

    Have nothing but good things to say. I always worry when i leave Nancy and Leo for periods of time, mainly due to previous bad experiences with cat feeders. However, i fear no more. Frequent updates, with photos and comments ease the worry and when i come back, they seem very happy and content. 5 star plus service. The kitty care staff (Claire and Tony) that i have dealt with, clearly understand pets and their owners, which again shows that you are dealing with the right company. I will be using be using them for as long as possible, no other company comes close!!! Outstanding and thank you guys!!

  • Laura (Tuesday, July 09 19 11:53 am BST)

    We’ve used Holiday Kitty Cat Care a few times this year including for almost 2 weeks in March and from the moment Claire met our two little monsters Ichi and Sasha I knew they’d be alright, Ichi is normally scared of new people but was perfectly happy around Claire. The regular updates and photos are great and I don’t worry about them as I know I’ll come back to happy relaxed cats. I’m so pleased to have found them!

  • Ann Mccallum (Saturday, June 08 19 02:40 pm BST)

    Claire provides 5 star care for my beautiful babies Elliott, Silke and Lionel. Elliott has a heart condition and needs to be medicated 3 times a day I go away on trips knowing he is in the safest hands possible. This is so much better for them being in their own home rather than a Cattery, Claire always sends photo's of my rascals which light me up every time, I am so delighted I have found Holiday Kitty Cat Care they do an amazing job. Love and thanks for a great service Claire and Team x

  • Emma (Monday, May 06 19 09:17 am BST)

    Brilliant service from the team again - home to find two happy cats and received some lovely photos and updates whilst we were away. Love this - means such a lot to know that the cats are happy being looked after in their own home whilst we aren’t there! Thanks so much! X

  • Cara (Monday, April 29 19 01:39 pm BST)

    Claire is amazing 😻🥇. She looked after our cats so well 😸😸. Claire went over and above to ensure they were catered for and already arranging my next trip away and will book Claire everytime. Very professional and caring. Thanks for taking such good care of my cats. They are looking forward to seeing you again soon 🐱🐱

  • andrew ingram (Thursday, April 18 19 02:30 pm BST)

    We have been using Holiday Kitty Cat Care for a while now and would not trust our lovely two pets with anyone else. One of our two little ones has many medical conditions, which need careful monitoring and medication. If it was not for the care and trust we have in Holiday Kitty Care Cat sitting we would be unable to leave them for even the shortest of duration. We even get lovely photographs! Highly recommended!

  • Hannah (Tuesday, April 02 19 10:00 am BST)

    We recently went on holiday and used the service for the first time and both ourselves and the cats couldn’t have been happier! We love our indoor kitties and have had difficulty in moving them out to relatives and asking relatives to stay was no longer possible. Both cats tend to be quite nervous at times and hide when strangers come but when Claire turned up for the initial meet and key handover they were circling her legs like they’d known her all their life. We knew they’d be fine and we were given text and email updates with their photos and stories of what they’d been up to now and again. We were able to relax and enjoy our holiday knowing they were safe and happy at home. We will definitely use the service again.

  • Sue Craggs (Tuesday, March 19 19 10:26 pm GMT)

    I used Holiday Kitty Cat Care for the first time this year to care for Edith and Tutu while I was on holiday . Claire is totally committed dedicated and passionate to providing an excellent service and I cannot praise her highly enough. It was a pleasure to meet Claire and she made me feel very confident that the girls would be well cared for and loved while I was away. The regular updates and photos were nice to receive. I came home to 2 very happy and content cats . I will definitely be using Holiday Kitty Cat Care again and have no hesitation in recommending. Thank you so much Claire you’re a star.

  • Sarah Hirst (Monday, March 18 19 06:17 pm GMT)

    I love knowing that I’m leaving my cat in good hands and although I know it’s not always possible it’s lovely being able to get a photo whether this is on fb or to my phone. It’s that little bit of extra reassurance. I’ve used this service for a few years this summer and will continue to do so so thank you for taking such good care of Benny!

  • meryl manasMATY5T (Tuesday, January 29 19 08:50 pm GMT)

    Holiday Kitty Cat Care is outstanding.🏆🥇
    Clair is totally committed to giving professional, individual and adoring care to her furry charges. You will never worry again, once you have all experienced the level of care and communication Clair gives. She truly is a real Mary Poppins, nothing is too much trouble for her charges well being. We have two medically needy darlings, who need insulin and subcutaneous fluids twice daily. It was absolutely wonderful knowing that no matter what, Clair would be there and taking care of them with love and perfection. Clair is also very astute and picks up on any changes the purrkins may display, discussing the plan of action with you immediately. We were away for almost 3 weeks and instead of comming home to stressed unhappy and probably ill kitties, (had they been else where) we were met by beautiful, bright eyed and bushy tailed, very happy babies! Everything was perfect and beautifully clean and sorted. I can not recommend Clair and her team highly enough.
    Thank you so much, you are🌟😻🌟

  • Gema Martin-Ordas (Friday, January 11 19 10:59 am GMT)

    I went away for a week during xmas and Claire and Courtney took great care of my two cats. I got updates and pictures of the cats every two days--plus the messages that Claire sent me. Plus, my cats got a little xmas present. They are a really good team and I will definitely be using them again.

  • Rebecca (Tuesday, January 01 19 07:52 pm GMT)

    We got recommended here by our vet, so glad we did. We needed help over the Xmas time with our house rabbits and we only had 5days notice. However Claire was so lovely over the phone and in person. She covered 4 days for our two bun buns and we came home to very happy bunnys! Couldn’t rate this any higher. We even received updates too which put my mind at ease :) I would say a great price for excellent care of our fur babies. Will 100% be using them again whenever we need a bunny sitter haha

  • Kitty (Tuesday, January 01 19 07:42 pm GMT)

    We came back to a very happy cat after a week away whilst he was looked after by Claire and her team. We have used a few different cat sitters and Claire is very professional and it was reassuring to meet her in person. The regular updates whilst we were away were great. We have already booked in the next trip away!

  • Michaela Gill (Wednesday, December 19 18 09:18 am GMT)

    I cannot praise Claire & her team enough. They are the best cat-sitting service I have used by a million miles. The team will go over & above to help with any problems & always provide a professional but very friendly service. I wouldn’t use anyone else

  • Kate Townend (Monday, December 10 18 04:12 pm GMT)

    Left our 18 year old Cat for four nights with Claire and her fabulous team looking after him.
    We’ve come home to a contented little old lad who looks great.
    Claire kept in touch with us every day and nothing was too much trouble.
    We will definitely be asking her again ! Fantastic

  • Denise Mahoney (Monday, October 08 18 11:27 am BST)

    Great service Claire - Frankie is so well looked after when we're away. She doesn't really know we've gone as she is so well looked after. Happy little kitty loves Holiday Kitty Cat Care xxx

  • Bill (Monday, October 01 18 05:22 pm BST)

    Our cat is 18 and grumpy but since Claire and her team have looked after him when we have been on holiday he has obviously been very happy and content when we have been away and we could not be happier with the care he has been given Thank You Claire

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